The Growth of Artificial Intelligence in E-commerce

Posted by SAMEER KASMA | October 7, 2017 | E-commerce

From creating personalized shopping experiences to offering virtual buying assistants — AI is improving the online shopping experience for consumers and retailers.

Shoppers will be able to easily find the best price for an item and communicate with chatbots for quick customer service. For retailers, they’ll be able to better analyze consumer data to predict future buying patterns, create autonomous replenishing systems and also save money and time on customer service by utilizing chatbots.

A number of companies already employ AI in their E-commerce processes today. Netflix uses AI to provide personalized recommendations to subscribers based on their previous streaming habits. Under Armour, with the help of IBM’s Watson, uses AI to help its customers track their health and fitness activities.

Over the next few years, we’ll likely see other retailers incorporate AI into their E-commerce practices as well. To learn how AI will shape the future of Ecommerce, check out infographic below.

Related Blogs

Posted by sameerkasma | 16 November 2020
Black Friday is historically a huge day in the E-commerce calendar, After a tough year, all retailers will be looking to maximize their sale. This year, E-commerce is likely to…
40 LikesComments Off on How to Set Your Ecommerce Store for Black Friday
Posted by sameerkasma | 11 June 2020
If it seems like every tech company is slinging around buzzwords like “big data,” “artificial intelligence,” and “machine learning,” well, you’re not wrong. The thing is e-commerce companies have a…
65 LikesComments Off on 7 Ways to Boost Your Ecommerce with Machine Learning
Posted by sameerkasma | 05 May 2020
When you're considering a new product or service, you look for information online, you check out different brands and providers, you note the prices, of course. But you also check…
53 LikesComments Off on How to Use Online Reviews to Target to Different Generations